Pengaturan Tampilan & Privasi

Panduan untuk mengelola tampilan interface dan privasi data di Malketing.

Akses Appearance Settings

1. Login ke dashboard

2. Klik menu Settings > Appearance di sidebar

3. Atau akses https://app.malketing-id/settings/appearance

Appearance Settings

Theme

Option	Description
Light	Tema terang (default)
Dark	Tema gelap
System	Ikuti pengaturan sistem

Sidebar

Setting	Description	Options
Position	Posisi sidebar	Left, Right
Collapsed	Sidebar collapsed mode	On, Off
Auto-hide	Auto-hide saat mobile	On, Off

Density

Setting	Description
Comfortable	Spacing normal
Compact	Spacing lebih rapat

Typography

Setting	Description
Font Size	Normal, Large, Extra Large
Font Family	Default system

Privacy Settings

Akses Privacy Settings

1. Klik menu Settings > Privacy di sidebar

2. Atau akses https://app.malketing.id/settings/privacy

Data Privacy

Setting	Description	Default
Analytics	Anonymous usage analytics	✅ On
Error Reports	Auto error reporting	✅ On
Product Updates	Feature usage tracking	✅ On

Activity Logging

Setting	Description	Default
Log Logins	Record login history	✅ On
Log Changes	Record data changes	✅ On
Log Chats	Record chat history	✅ On

Session Management

Setting	Description	Default
Session Timeout	Auto logout setelah	30 minutes
Max Sessions	Maks simultaneous login	3 devices
Require 2FA	Wajib 2FA untuk login	❌ Off

IP Address Logging

Setting	Description	Default
Log IP Address	Record IP untuk security	✅ On
Mask IP Address	Mask 2 octet	✅ Off

Data Management

Export Data

1. Klik "Export My Data"

2. Pilih data yang ingin diexport:

   Data Type	Included
   Profile	Name, email, photo
   Activity	Login history, actions
   Chats	Message history
   Settings	Preferences
   Contacts	Data kontak

3. Klik "Request Export"

4. Download link akan dikirim ke email

Download Timeline

Data Size	Estimated Time
< 10 MB	Instant
10-100 MB	1-2 hours
> 100 MB	24 hours

Delete Data

Option	Description
Delete Messages	Hapus riwayat pesan
Delete Activity	Hapus activity log
Delete Files	Hapus uploaded files
Delete All	Hapus semua data

Account Deletion

Lihat Pengaturan Profil

Security Settings

Login History

Column	Description
Date	Tanggal login
Device	Perangkat
Location	Lokasi (IP-based)
Status	Success/Failed

Active Sessions

Session	Info
Current	Browser ini
Mobile App	App di HP
Other	Sessions lain

Terminate Session

1. Di session list

2. Klik "Terminate"

3. Konfirmasi

4. Session akan logout

Change Password

Lihat Pengaturan Profil

Two-Factor Authentication

Lihat Pengaturan Profil

Compliance

GDPR Compliance

Right	Description	How to Exercise
Access	Request data copy	Export My Data
Rectification	Correct data	Edit profile
Erasure	Delete data	Account deletion
Portability	Transfer data	Export in common format
Objection	Object processing	Contact support

Data Retention

Data Type	Retention Period
Messages	12 months
Activity Logs	24 months
Billing Records	7 years (legal)
Contact Data	Until deleted

Request Data Subject Access

1. Contact [email protected]

2. Include verification info

3. Response dalam 30 hari

Third-Party Integrations

Connected Apps

App	Access	Connected Date
Slack	Read channels	Jan 15, 2024
Zapier	Full access	Feb 1, 2024

Disconnect App

1. Di list apps

2. Klik "Disconnect"

3. Konfirmasi

4. App kehilangan akses

API Keys

Setting	Description
Create Key	Generate new API key
Revoke Key	Invalidate key
View Usage	API usage statistics

Notification Privacy

Read Receipts

Setting	Description	Default
Show Read	Others see when you read	✅ On
Typing Indicator	Others see when typing	✅ On
Last Active	Show last active time	❌ Off

Data Sharing

Setting	Description	Default
Share Analytics	Anonymous data to Malketing	✅ On
Share Crash Reports	Error reports	✅ On
Personalization	Use data for personalization	✅ On

Best Practices

1. Privacy Protection

• Enable 2FA

• Review connected apps

• Use strong passwords

• Monitor login history

• Logout unused sessions

2. Data Management

• Regular export backups

• Delete unused data

• Update outdated info

• Maintain compliance

3. Security

• Review sessions berkala

• Enable all security features

• Use unique passwords

• Keep contact info updated

4. Compliance

• Understand GDPR rights

• Document data processes

• Train team on privacy

• Regular compliance review

Troubleshooting

Cannot Export Data

Cause	Solution
Large dataset	Request manual export
Processing	Wait for completion
Permission	Contact admin

Suspicious Activity

Sign	Action
Unknown login	Terminate session, change password
Unrecognized device	Revoke access, enable 2FA
Data changes	Review activity log, contact support